Who is responsible
Melio operates this website and is responsible for the processing described on this page. Privacy questions or requests can be submitted through the contact form on the demo page.
Data that may be processed
When you visit, the hosting infrastructure may process technical data such as your IP address, browser type, device, timestamp and requested pages. This information is needed to deliver the website securely and reliably.
When you use the contact form, we process your name, email address, company name and phone number when provided, as well as the contents of your message. The website uses no non-essential analytics or advertising cookies. An external communication provider is used to deliver form messages.
Why data is used
Personal data is only used for clear and limited purposes:
- delivering and securing the website and preventing misuse;
- responding to a question or preparing a demo;
- taking steps at your request before a possible agreement;
- complying with applicable legal obligations.
Sharing and retention
Melio may use carefully selected hosting, security and communication providers for these purposes. Personal data is not sold. It is kept no longer than necessary for the purpose for which it was collected, unless a legal retention duty applies.
Your rights
Subject to the GDPR's conditions, you may request access, correction, deletion, restriction or portability of your personal data. You may also object to certain processing. You additionally have the right to complain to the Belgian Data Protection Authority.
Cookies and changes
Melio currently places no non-essential cookies on this public website. If analytics, marketing or another non-essential technology is added later, this policy will be updated and prior consent will be requested where required.
We may update this policy when the website or applicable rules change. The date above identifies the latest version.